trackers
user selector
watches
user watches
tracker comments
group selector
comments
plugin alias
tablesorter
pivottable
wiki argument variables
highlighter
codemirror
syntax highlighter
dropdown with other
menupage
plugin trackerlist
bug tracker
bug
issue
ticket
tracker
Issue tracking is one of the most obvious uses of trackers in Tiki. Issue tracking systems based on Tiki trackers take many steps to configure. This profile will enable the tracker feature and create a basic issue tracker to which you will be able to add additional fields.
Bug trackers are typically accessible to the whole community. We want people to check if an issue has already been logged before adding a new one. This is different than an help desk.
These pages will be created:
This profile can be extended to use the custom search plugin using the Bug_Tracker_Search profile.
And a menu: Profile_Bug_Tracker_16_menupage_include
And the Instruction page: Profile_Bug_Tracker_16_instructions_page
Features
Groups & Permissions
Alias names for this page:
Bug_Tracker_15
Bug trackers are typically accessible to the whole community. We want people to check if an issue has already been logged before adding a new one. This is different than an help desk.
These pages will be created:
- Profile_Bug_Tracker_16_bug_page
- Profile_Bug_Tracker_16_menupage_include
- Profile_Bug_Tracker_16_instructions_page
This profile can be extended to use the custom search plugin using the Bug_Tracker_Search profile.
preferences: feature_trackers: y feature_user_watches: y ajax_inline_edit: y feature_jquery_tablesorter: y feature_wiki_argvariable: y tracker_show_comments_below: y trackerfield_dropdownother: y trackerfield_groupselector: y instructions: Bug Tracker Instructions objects: - type: tracker ref: bug_tracker data: name: Bugs description: Standard bug tracker sort_default_order: desc hide_list_empty_fields: y restrict_end: 0 restrict_start: 0 allow: - comments - user_see_own - creator_modification show: - creation_date - list_modification_date - modification_date - status - type: tracker_field ref: bug_tracker_bug_status data: name: Bug status permname: bug_tracker_bug_status tracker: $profileobject:bug_tracker$ options: options: - new - new - feedback - acknowledged - confirmed - resolved - wontfix - worksforme - other type: dropdown_other order: 10 visible: creator_editable flags: - list - searchable - public - type: tracker_field ref: bug_tracker_severity data: name: Severity permname: bug_tracker_severity tracker: $profileobject:bug_tracker$ options: options: - 5=fatal - 4= major - 3=normal - 3=normal - 2=minor - 1=text - other=Other type: dropdown_other order: 20 flags: - list - searchable - public - type: tracker_field ref: bug_tracker_priority data: name: Priority permname: bug_tracker_priority tracker: $profileobject:bug_tracker$ options: options: - 5=5 (high) - 4=4 - 3=3 - 3=3 - 2=2 - 1=1 (low) type: dropdown order: 30 visible: immutable flags: - list - searchable - public - type: tracker_field ref: bug_tracker_summary data: name: Summary permname: bug_tracker_summary tracker: $profileobject:bug_tracker$ options: samerow: 1 type: text_field order: 40 flags: - link - list - searchable - public - mandatory - type: tracker_field ref: bug_tracker_version data: name: Version permname: bug_tracker_version tracker: $profileobject:bug_tracker$ options: options: - 1.x - 2.x - 3.x - 4.x - 5.x - trunk type: multiselect order: 50 flags: - list - searchable - public - type: tracker_field ref: bug_tracker_description data: name: Description permname: bug_tracker_description tracker: $profileobject:bug_tracker$ options: toolbars: 1 distinct: n wysiwyg: n samerow: 1 type: text_area order: 60 flags: - searchable - public - mandatory - type: tracker_field ref: bug_tracker_expected_behaviour data: name: Expected behaviour permname: bug_tracker_expected_behaviour tracker: $profileobject:bug_tracker$ options: toolbars: 1 width: 80 height: 5 max: 10000 listmax: 200 distinct: n wysiwyg: y samerow: 1 type: text_area order: 70 flags: - searchable - public - type: tracker_field ref: bug_tracker_submitted_by data: name: Submitted by permname: bug_tracker_submitted_by tracker: $profileobject:bug_tracker$ options: autoassign: 1 notify: 0 groupIds: - 0 canChangeGroupIds: - 0 type: user order: 80 visible: immutable flags: - list - searchable - public - type: tracker_field ref: bug_tracker_assignee data: name: Assigned to permname: bug_tracker_assignee tracker: $profileobject:bug_tracker$ options: notify: 0 groupIds: - 0 canChangeGroupIds: - 0 type: user order: 90 visible: creator_editable flags: - list - searchable - public - type: tracker_field ref: bug_tracker_alert_to data: name: Alert to permname: bug_tracker_alert_to tracker: $profileobject:bug_tracker$ options: notify: 0 groupIds: - 0 canChangeGroupIds: - 0 type: user order: 100 flags: - list - public - type: tracker_option ref: bugs_sort_default_field data: tracker: $profileobject:bug_tracker$ name: sort_default_field value: modification - type: tracker_option ref: bugs_popup_fields data: tracker: $profileobject:bug_tracker$ name: popup_fields value: > $profileobject:bug_tracker_assignee$,$profileobject:bug_tracker_description$,$profileobject:bug_tracker_expected_behaviour$,$profileobject:bug_tracker_submitted_by$,$profileobject:bug_tracker_alert_to$
Groups
Create a group "Submitters" which has permission to insert items in the Bug Tracker. The other group "Reviewers" will have extra permission to change some fields on the items in a later stage, that "Submitters" will not be able to.permissions: Submitters: home: $profileobject:bug_tracker$ description: Members of the organization allowed to add bug reports and modify them allow: include: [ Registered ] objects: - type: tracker id: $profileobject:bug_tracker$ allow: - create_tracker_items - list_trackers - view_trackers - view_trackers_pending - view_trackers_closed Reviewers: description: Members of the organization that are not allowed to modify the bug reports allow: include: [ Registered ] objects: - type: tracker id: $profileobject:bug_tracker$ allow: - create_tracker_items - list_trackers - view_trackers - modify_tracker_items - modify_tracker_items_pending - modify_tracker_items_closed
Users
Add a user to the group Membersobjects: - type: user data: name: submitter1 pass: submitter1 email: submitter1@example.com change: n groups: [ Submitters ] - type: user data: name: submitter2 pass: submitter2 email: submitter2@example.com change: n groups: [ Submitters ] - type: user data: name: reviewer1 pass: reviewer1 email: reviewer1@example.com change: n groups: [ Reviewers ]
Sample data
objects: - type: tracker_item ref: bug_001 data: tracker: $Bug_Tracker_16:bug_tracker status: open values: - [ $Bug_Tracker_16:bug_tracker_summary, The application crashed ] - [ $Bug_Tracker_16:bug_tracker_severity, 5 ] - [ $Bug_Tracker_16:bug_tracker_priority, 3 ] - [ $Bug_Tracker_16:bug_tracker_bug_status, new ] - [ $Bug_Tracker_16:bug_tracker_version, trunk ] - [ $Bug_Tracker_16:bug_tracker_description, "This bug was created as part of the sample data for Bug_Tracker_16, and it refers to a critical bug that prevent the application from running at all. However, since it only affects the trunk (development) version, it doesn't have the maximum priority to be debugged." ] - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Keep the ~~red,lightyellow:application~~ running __without crashing__" ] - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ] - [ $Bug_Tracker_16:bug_tracker_assignee, admin ] - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ] - type: tracker_item ref: bug_002 data: tracker: $Bug_Tracker_16:bug_tracker status: pending values: - [ $Bug_Tracker_16:bug_tracker_summary, One menu option does nothing ] - [ $Bug_Tracker_16:bug_tracker_severity, 4 ] - [ $Bug_Tracker_16:bug_tracker_priority, 4 ] - [ $Bug_Tracker_16:bug_tracker_bug_status, new ] - [ $Bug_Tracker_16:bug_tracker_version, 5.x ] - [ $Bug_Tracker_16:bug_tracker_description, "Going to Tools > Help does nothing and no contextual help is shown." ] - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Get the ~~blue,lightgrey:contextual help~~ to __show up__ as usual" ] - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ] - [ $Bug_Tracker_16:bug_tracker_assignee, admin ] - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ] - type: tracker_item ref: bug_003 data: tracker: $Bug_Tracker_16:bug_tracker status: open values: - [ $Bug_Tracker_16:bug_tracker_summary, Some strings are shown in italics by mistake ] - [ $Bug_Tracker_16:bug_tracker_severity, 1 ] - [ $Bug_Tracker_16:bug_tracker_priority, 2 ] - [ $Bug_Tracker_16:bug_tracker_bug_status, acknowledged ] - [ $Bug_Tracker_16:bug_tracker_version, 5.x ] - [ $Bug_Tracker_16:bug_tracker_description, "Only aesthetics changed, all features work as expected" ] - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Keep the same -+non-italics+- font" ] - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ] - [ $Bug_Tracker_16:bug_tracker_assignee, admin ] - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ] - type: tracker_item ref: bug_004 data: tracker: $Bug_Tracker_16:bug_tracker status: closed values: - [ $Bug_Tracker_16:bug_tracker_summary, The application did not start at all ] - [ $Bug_Tracker_16:bug_tracker_severity, 5 ] - [ $Bug_Tracker_16:bug_tracker_priority, 5 ] - [ $Bug_Tracker_16:bug_tracker_bug_status, resolved ] - [ $Bug_Tracker_16:bug_tracker_version, 5.x ] - [ $Bug_Tracker_16:bug_tracker_description, "Critical issue that prevented the from running at all in usual desktops" ] - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Allow the app to __run as usual__" ] - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter2 ] - [ $Bug_Tracker_16:bug_tracker_assignee, admin ] - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ] - type: tracker_item ref: bug_005 data: tracker: $Bug_Tracker_16:bug_tracker status: open values: - [ $Bug_Tracker_16:bug_tracker_summary, Not localized/translated to my mother tonge ] - [ $Bug_Tracker_16:bug_tracker_severity, 3 ] - [ $Bug_Tracker_16:bug_tracker_priority, 3 ] - [ $Bug_Tracker_16:bug_tracker_bug_status, new ] - [ $Bug_Tracker_16:bug_tracker_version, 5.x ] - [ $Bug_Tracker_16:bug_tracker_description, "Critical issue that prevented the from running at all in usual desktops" ] - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Get it in my local language also when I select it (or through ~~red:the language~~ in ''my OS'')" ] - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter2 ] - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]
Modules
objects: - type: module ref: module_last_modif_tracker_items data: name: last_modif_tracker_items groups: [ Anonymous, Registered ] position: left order: 5 params: trackerId: $Bug_Tracker_16:bug_tracker name: Summary - type: module ref: module_menupage_bug_tracker data: name: menupage params: pagemenu: $bug_tracker_menupage_include groups: - Anonymous - Registered order: 2 position: left
Wiki pages
Add a form to add bug report and a report of open bugs: Profile_Bug_Tracker_bug_pageAnd a menu: Profile_Bug_Tracker_16_menupage_include
And the Instruction page: Profile_Bug_Tracker_16_instructions_page
preferences: enable: [ feature_wiki ] objects: - type: wiki_page ref: bug_tracker_ui_page data: name: Bug Tracker description: What needs to be done lang: en content: wikicontent:Profile_Bug_Tracker_16_bug_page - type: wiki_page ref: bug_tracker_instructions_page data: name: Bug Tracker Instructions description: Instructions on how to use this profile lang: en mode: create_or_update content: wikicontent:Profile_Bug_Tracker_16_instructions_page - type: wiki_page ref: bug_tracker_menupage_include data: name: Menu from BT16 description: Custom Wiki Menu for the Bug Tracker 16 Profile lang: en mode: create_or_update content: wikicontent:Profile_Bug_Tracker_16_menupage_include
Plugin to embed bug information in pages
objects: - type: plugin_alias data: name: bug implementation: trackerlist description: name: Bug Embed description: Displays a bug's information inside a wiki page prefs: [ feature_trackers ] params: id: name: ID description: Bug ID matching the tracker item ID required: true filter: digits body: input: ignore params: trackerId: $bug_tracker fields: $profileobject:bug_tracker_summary$:$profileobject:bug_tracker_severity$:$profileobject:bug_tracker_priority$:$profileobject:bug_tracker_bug_status$:$profileobject:bug_tracker_version$:$profileobject:bug_tracker_description$:$profileobject:bug_tracker_expected_behaviour$:$profileobject:bug_tracker_submitted_by$:$profileobject:bug_tracker_assignee$ showlinks: "y" showstatus: "y" status: opc max: 1 showlastmodif: "n" showfieldname: "n" itemId: pattern: "%id%" params: id: default: 0
Comments
Features
preferences: feature_wiki_comments: y feature_inline_comments: y comments_field_email: y comments_field_website: y wikiplugin_comment: y
Groups & Permissions
permissions: Anonymous: allow: - read_comments - tracker_view_comments Registered: allow: - comment - post_comments - comment_tracker_items Submitters: allow: - comment - post_comments Reviewers: description: Can approve & delete allow: - edit_comments - remove_comments Admins: allow: - admin_comments
Alias names for this page:
Bug_Tracker_15