Issue tracking is one of the most obvious uses of trackers in Tiki. Issue tracking systems based on Tiki trackers take many steps to configure. This profile will enable the tracker feature and create a basic issue tracker to which you will be able to add additional fields.

Bug trackers are typically accessible to the whole community. We want people to check if an issue has already been logged before adding a new one. This is different than an help desk.

These pages will be created:

• Profile_Bug_Tracker_16_bug_page
• Profile_Bug_Tracker_16_menupage_include
• Profile_Bug_Tracker_16_instructions_page

This profile can be extended to use the custom search plugin using the Bug_Tracker_Search profile.

preferences:
 feature_trackers: y
 feature_user_watches: y 
 ajax_inline_edit: y
 feature_jquery_tablesorter: y
 feature_wiki_argvariable: y
 tracker_show_comments_below: y
 trackerfield_dropdownother: y
 trackerfield_groupselector: y
instructions: Bug Tracker Instructions
objects: 
  - 
    type: tracker
    ref: bug_tracker
    data: 
      name: Bugs
      description: Standard bug tracker
      sort_default_order: desc
      hide_list_empty_fields: y
      restrict_end: 0
      restrict_start: 0
      allow: 
        - comments
        - user_see_own
        - creator_modification
      show: 
        - creation_date
        - list_modification_date
        - modification_date
        - status
  - 
    type: tracker_field
    ref: bug_tracker_bug_status
    data: 
      name: Bug status
      permname: bug_tracker_bug_status
      tracker: $profileobject:bug_tracker$
      options: 
        options: 
          - new
          - new
          - feedback
          - acknowledged
          - confirmed
          - resolved
          - wontfix
          - worksforme
          - other
      type: dropdown_other
      order: 10
      visible: creator_editable
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_severity
    data: 
      name: Severity
      permname: bug_tracker_severity
      tracker: $profileobject:bug_tracker$
      options: 
        options: 
          - 5=fatal
          - 4= major
          - 3=normal
          - 3=normal
          - 2=minor
          - 1=text
          - other=Other
      type: dropdown_other
      order: 20
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_priority
    data: 
      name: Priority
      permname: bug_tracker_priority
      tracker: $profileobject:bug_tracker$
      options: 
        options: 
          - 5=5 (high)
          - 4=4
          - 3=3
          - 3=3
          - 2=2
          - 1=1 (low)
      type: dropdown
      order: 30
      visible: immutable
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_summary
    data: 
      name: Summary
      permname: bug_tracker_summary
      tracker: $profileobject:bug_tracker$
      options: 
        samerow: 1
      type: text_field
      order: 40
      flags: 
        - link
        - list
        - searchable
        - public
        - mandatory
  - 
    type: tracker_field
    ref: bug_tracker_version
    data: 
      name: Version
      permname: bug_tracker_version
      tracker: $profileobject:bug_tracker$
      options: 
        options: 
          - 1.x
          - 2.x
          - 3.x
          - 4.x
          - 5.x
          - trunk
      type: multiselect
      order: 50
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_description
    data: 
      name: Description
      permname: bug_tracker_description
      tracker: $profileobject:bug_tracker$
      options: 
        toolbars: 1
        distinct: n
        wysiwyg: n
        samerow: 1
      type: text_area
      order: 60
      flags: 
        - searchable
        - public
        - mandatory
  - 
    type: tracker_field
    ref: bug_tracker_expected_behaviour
    data: 
      name: Expected behaviour
      permname: bug_tracker_expected_behaviour
      tracker: $profileobject:bug_tracker$
      options: 
        toolbars: 1
        width: 80
        height: 5
        max: 10000
        listmax: 200
        distinct: n
        wysiwyg: y
        samerow: 1
      type: text_area
      order: 70
      flags: 
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_submitted_by
    data: 
      name: Submitted by
      permname: bug_tracker_submitted_by
      tracker: $profileobject:bug_tracker$
      options: 
        autoassign: 1
        notify: 0
        groupIds: 
          - 0
        canChangeGroupIds: 
          - 0
      type: user
      order: 80
      visible: immutable
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_assignee
    data: 
      name: Assigned to
      permname: bug_tracker_assignee
      tracker: $profileobject:bug_tracker$
      options: 
        notify: 0
        groupIds: 
          - 0
        canChangeGroupIds: 
          - 0
      type: user
      order: 90
      visible: creator_editable
      flags: 
        - list
        - searchable
        - public
  - 
    type: tracker_field
    ref: bug_tracker_alert_to
    data: 
      name: Alert to
      permname: bug_tracker_alert_to
      tracker: $profileobject:bug_tracker$
      options: 
        notify: 0
        groupIds: 
          - 0
        canChangeGroupIds: 
          - 0
      type: user
      order: 100
      flags: 
        - list
        - public
  - 
    type: tracker_option
    ref: bugs_sort_default_field
    data: 
      tracker: $profileobject:bug_tracker$
      name: sort_default_field
      value: modification
  - 
    type: tracker_option
    ref: bugs_popup_fields
    data: 
      tracker: $profileobject:bug_tracker$
      name: popup_fields
      value: >
        $profileobject:bug_tracker_assignee$,$profileobject:bug_tracker_description$,$profileobject:bug_tracker_expected_behaviour$,$profileobject:bug_tracker_submitted_by$,$profileobject:bug_tracker_alert_to$

Groups

Create a group "Submitters" which has permission to insert items in the Bug Tracker. The other group "Reviewers" will have extra permission to change some fields on the items in a later stage, that "Submitters" will not be able to.

permissions:
 Submitters:
  home:  $profileobject:bug_tracker$
  description: Members of the organization allowed to add bug reports and modify them 
  allow:
  include: [ Registered ]
  objects:
   -
    type: tracker
    id: $profileobject:bug_tracker$
    allow:
     - create_tracker_items
     - list_trackers
     - view_trackers
     - view_trackers_pending
     - view_trackers_closed
 Reviewers:
  description: Members of the organization that are not allowed to modify the bug reports
  allow:
  include: [ Registered ]
  objects:
   -
    type: tracker
    id: $profileobject:bug_tracker$
    allow:
     - create_tracker_items
     - list_trackers
     - view_trackers
     - modify_tracker_items
     - modify_tracker_items_pending
     - modify_tracker_items_closed

Users

Add a user to the group Members

objects:
 -
  type: user
  data: 
    name: submitter1
    pass: submitter1
    email: submitter1@example.com
    change: n
    groups: [ Submitters ]
 -
  type: user
  data: 
    name: submitter2
    pass: submitter2
    email: submitter2@example.com
    change: n
    groups: [ Submitters ]
 -
  type: user
  data: 
    name: reviewer1
    pass: reviewer1
    email: reviewer1@example.com
    change: n
    groups: [ Reviewers ]

Sample data

objects:
 -
  type: tracker_item
  ref: bug_001
  data:
   tracker: $Bug_Tracker_16:bug_tracker
   status: open
   values:
    - [ $Bug_Tracker_16:bug_tracker_summary, The application crashed ]
    - [ $Bug_Tracker_16:bug_tracker_severity, 5 ]
    - [ $Bug_Tracker_16:bug_tracker_priority, 3 ]
    - [ $Bug_Tracker_16:bug_tracker_bug_status, new ]
    - [ $Bug_Tracker_16:bug_tracker_version, trunk ]
    - [ $Bug_Tracker_16:bug_tracker_description, "This bug was created as part of the sample data for Bug_Tracker_16, and it refers to a critical bug that prevent the application from running at all. However, since it only affects the trunk (development) version, it doesn't have the maximum priority to be debugged." ]
    - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Keep the ~~red,lightyellow:application~~ running __without crashing__" ]
    - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ]
    - [ $Bug_Tracker_16:bug_tracker_assignee, admin ]
    - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]
 -
  type: tracker_item
  ref: bug_002
  data:
   tracker: $Bug_Tracker_16:bug_tracker
   status: pending
   values:
    - [ $Bug_Tracker_16:bug_tracker_summary, One menu option does nothing ]
    - [ $Bug_Tracker_16:bug_tracker_severity, 4 ]
    - [ $Bug_Tracker_16:bug_tracker_priority, 4 ]
    - [ $Bug_Tracker_16:bug_tracker_bug_status, new ]
    - [ $Bug_Tracker_16:bug_tracker_version, 5.x ]
    - [ $Bug_Tracker_16:bug_tracker_description, "Going to Tools > Help does nothing and no contextual help is shown." ]
    - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Get the ~~blue,lightgrey:contextual help~~ to __show up__ as usual" ]
    - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ]
    - [ $Bug_Tracker_16:bug_tracker_assignee, admin ]
    - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]
 -
  type: tracker_item
  ref: bug_003
  data:
   tracker: $Bug_Tracker_16:bug_tracker
   status: open
   values:
    - [ $Bug_Tracker_16:bug_tracker_summary, Some strings are shown in italics by mistake ]
    - [ $Bug_Tracker_16:bug_tracker_severity, 1 ]
    - [ $Bug_Tracker_16:bug_tracker_priority, 2 ]
    - [ $Bug_Tracker_16:bug_tracker_bug_status, acknowledged ]
    - [ $Bug_Tracker_16:bug_tracker_version, 5.x ]
    - [ $Bug_Tracker_16:bug_tracker_description, "Only aesthetics changed, all features work as expected" ]
    - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Keep the same -+non-italics+- font" ]
    - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter1 ]
    - [ $Bug_Tracker_16:bug_tracker_assignee, admin ]
    - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]
 -
  type: tracker_item
  ref: bug_004
  data:
   tracker: $Bug_Tracker_16:bug_tracker
   status: closed
   values:
    - [ $Bug_Tracker_16:bug_tracker_summary, The application did not start at all ]
    - [ $Bug_Tracker_16:bug_tracker_severity, 5 ]
    - [ $Bug_Tracker_16:bug_tracker_priority, 5 ]
    - [ $Bug_Tracker_16:bug_tracker_bug_status, resolved ]
    - [ $Bug_Tracker_16:bug_tracker_version, 5.x ]
    - [ $Bug_Tracker_16:bug_tracker_description, "Critical issue that prevented the from running at all in usual desktops" ]
    - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Allow the app to __run as usual__" ]
    - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter2 ]
    - [ $Bug_Tracker_16:bug_tracker_assignee, admin ]
    - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]
 -
  type: tracker_item
  ref: bug_005
  data:
   tracker: $Bug_Tracker_16:bug_tracker
   status: open
   values:
    - [ $Bug_Tracker_16:bug_tracker_summary, Not localized/translated to my mother tonge ]
    - [ $Bug_Tracker_16:bug_tracker_severity, 3 ]
    - [ $Bug_Tracker_16:bug_tracker_priority, 3 ]
    - [ $Bug_Tracker_16:bug_tracker_bug_status, new ]
    - [ $Bug_Tracker_16:bug_tracker_version, 5.x ]
    - [ $Bug_Tracker_16:bug_tracker_description, "Critical issue that prevented the from running at all in usual desktops" ]
    - [ $Bug_Tracker_16:bug_tracker_expected_behaviour, "Get it in my local language also when I select it (or through ~~red:the language~~ in ''my OS'')" ]
    - [ $Bug_Tracker_16:bug_tracker_submitted_by, submitter2 ]
    - [ $Bug_Tracker_16:bug_tracker_alert_to, reviewer1 ]

Modules

objects:
 -
  type: module
  ref: module_last_modif_tracker_items
  data:
   name: last_modif_tracker_items
   groups: [ Anonymous, Registered ]
   position: left
   order: 5
   params:
    trackerId: $Bug_Tracker_16:bug_tracker
    name: Summary
 - 
  type: module
  ref: module_menupage_bug_tracker
  data: 
   name: menupage
   params: 
    pagemenu: $bug_tracker_menupage_include
   groups: 
    - Anonymous
    - Registered
   order: 2
   position: left

Wiki pages

Add a form to add bug report and a report of open bugs: Profile_Bug_Tracker_bug_page
And a menu: Profile_Bug_Tracker_16_menupage_include
And the Instruction page: Profile_Bug_Tracker_16_instructions_page

preferences:
  enable: [ feature_wiki ]
objects:
  -
    type: wiki_page
    ref: bug_tracker_ui_page
    data:
      name: Bug Tracker
      description: What needs to be done
      lang: en
      content: wikicontent:Profile_Bug_Tracker_16_bug_page
  -
    type: wiki_page
    ref: bug_tracker_instructions_page
    data:
      name: Bug Tracker Instructions
      description: Instructions on how to use this profile
      lang: en
      mode: create_or_update
      content: wikicontent:Profile_Bug_Tracker_16_instructions_page
  -
    type: wiki_page
    ref: bug_tracker_menupage_include
    data:
      name: Menu from BT16
      description: Custom Wiki Menu for the Bug Tracker 16 Profile
      lang: en
      mode: create_or_update
      content: wikicontent:Profile_Bug_Tracker_16_menupage_include

Plugin to embed bug information in pages

objects:
 -
  type: plugin_alias
  data:
   name: bug
   implementation: trackerlist
   description:
    name: Bug Embed
    description: Displays a bug's information inside a wiki page
    prefs: [ feature_trackers ]
    params:
     id:
      name: ID
      description: Bug ID matching the tracker item ID
      required: true
      filter: digits
   body:
    input: ignore
   params:
    trackerId: $bug_tracker
    fields: $profileobject:bug_tracker_summary$:$profileobject:bug_tracker_severity$:$profileobject:bug_tracker_priority$:$profileobject:bug_tracker_bug_status$:$profileobject:bug_tracker_version$:$profileobject:bug_tracker_description$:$profileobject:bug_tracker_expected_behaviour$:$profileobject:bug_tracker_submitted_by$:$profileobject:bug_tracker_assignee$
    showlinks: "y"
    showstatus: "y"
    status: opc
    max: 1
    showlastmodif: "n"
    showfieldname: "n"
    itemId:
     pattern: %id%
     params:
      id:
       default: 0

Comments

Features

preferences:
 feature_wiki_comments: y
 feature_inline_comments: y
 comments_field_email: y
 comments_field_website: y
 wikiplugin_comment: y

Groups & Permissions

permissions:
 Anonymous:
  allow:
   - read_comments
   - tracker_view_comments
 Registered:
  allow:
   - comment
   - post_comments
   - comment_tracker_items
 Submitters:
  allow:
   - comment
   - post_comments
 Reviewers:
  description: Can approve & delete
  allow: 
   - edit_comments
   - remove_comments
 Admins:
  allow:
   - admin_comments

Alias names for this page:
Bug_Tracker_15